These numbers are free and work from any phone in the UAE, including mobiles without credit.
Helplines
Report a crime safely and in confidence
Women and children
Electricity, water and municipality
Roads
Work, shopping and health
UAE nationals abroad
When you call
- Stay calm and say what happened, where you are, and whether anyone is hurt.
- Give a landmark, building name or Makani number so they can find you quickly.
- Do not hang up until the operator tells you to.
- On the road, move to a safe place, switch on your hazard lights and stay away from traffic.
Questions people ask
What is the emergency number in the UAE?
Call 999 for the police, 998 for an ambulance and 997 for the fire service (Civil Defence). They are free from any phone.
Can I report something without giving my name?
Yes. Abu Dhabi Police’s Aman service (800 2626), Dubai Police’s Al Ameen service (800 4888) and Sharjah Police’s Najeed service (800 151) take reports in confidence.
Who do I call for a power cut?
Call 991 in Dubai, Sharjah and the northern emirates, and 800 2332 for ADDC in Abu Dhabi.
Does 911 work in the UAE?
No. 911 is the number in North America. In the UAE call 999 for the police and 998 for an ambulance.
Numbers from the UAE Government portal (u.ae), checked on 3 November 2026.